About Company

NVIDIA is a global technology leader in GPUs, AI computing, and accelerated computing solutions, with over 25 years of innovation.

About Role

As a Technical Account Manager, you will resolve technical escalations, ensure customer success, collaborate with Engineering, Marketing, and Support teams, and document best practices.

Key Responsibilities

• Resolve complex technical issues and escalations for customers using NVIDIA products.
• Respond to customer inquiries via phone, email, or conference calls.
• Address installation, operation, maintenance, product application, and interoperability issues.
• Participate in cross-functional team meetings and provide feedback to Engineering and Marketing.
• Develop, redefine, and document best practices to share with internal teams.
• Conduct site visits and engage with customers as needed.

Requirements

• BS, MS, or PhD in Computer/Electrical Engineering, Computer Science, or related field.
• 6+ years of work experience in high-speed signal, system build, network, or GPU.
• Strong expertise in Python and Linux.
• Familiarity with hardware development tools, signal integrity, and testing.
• Excellent communication, planning, and execution skills.

Preferred Qualifications

• Project experience in server and NIC design.
• Expertise in signal integrity and optical modules.
• Experience as system designer/architect in CSP, OEM, ODM, or application engineering in semiconductor companies.
• Knowledge of NVIDIA platform.

Employment Type

Full-time

Department

Networking Hardware

Posted On

2025-11-06

Updated On

2025-11-06